Before attempting this backup, please ensure that you are using the Outlook application. To install Outlook please follow the Office 365 for students guide here

 

Step 1

Open Outlook

 

Step 2

At the top of your Outlook ribbon, choose File.

This is what the ribbon looks like in Outlook 2016.

 

Step 3

Choose Open & Export > Import/Export.

Choose Open & Export, and then choose Import/Export.

 

Step 4

Choose Export to a file.

Choose Export to a file.

 

Step 5

Click Outlook Data File (.pst)> Next.

 

Step 6

Select the name of the email account to export, as shown in the picture below. Only information for one account can be exported at a time.

 

Make sure that the Include subfolders check box is selected. This ensures that everything in the account will be exported: Calendar, Contacts, and Inbox. Choose Next.

Choose the email account you want to export.

 

Step 7

Click Browse to select where to save the Outlook Data File (.pst). Enter a file name, and choose OK to continue.

 

Note: If you’ve used export before, the previous folder location and file name appear. Type a different file name before choosing OK.

 

Outlook begins the export immediately unless a new Outlook Data File (.pst) is created or a password-protected file is used. Now that your Outlook data is in a .pst file, it's portable.

 

Step 8

In Outlook select File.

This is what the ribbon looks like in Outlook 2016.

 

Step 9

Select Open & Export > Import/Export. This starts the Import/Export wizard.

Choose Open & Export, and then choose Import/Export.

 

Step 10

Select Import from another program or file, and then click Next.

Import and Export Wizard

 

Step 11

Select Outlook Data File (.pst) and click Next.

 

Step 12

Browse to the .pst file you want to import. Under Options, choose Replace duplicates with items imported, then choose Next.

Choose the .pst file you want to import.

 

Step 13

Select the Import items into the same folder in option then select the new student account from the dropdown menu.

To import your email, contacts, and calendar to your Office 365 mailbox, choose that mailbox here.

 

Step 14

Choose Finish. Outlook starts importing the contents of your .pst file immediately. When the progress box disappears, the import is finished.

 

You may see a message that it's trying to connect with Microsoft 365. This happens when the Internet connection is interrupted, even for a moment. Once your Internet connection is re-established, Outlook will continue importing the .pst file.

 

Tip: If you want to retrieve only a few emails or contacts from an Outlook Data File (.pst), you can open the Outlook Data File, and then, in the navigation pane, drag and drop the emails and contacts from .pst file to your existing Outlook folders.